People often refer to interpersonal or “people skills” as “soft skills” because they are usually viewed as the opposite of “hard skills,” or the technical, job-specific you need to perform a specific role in a specific industry. As Heide Abelli, senior vice president of product development at Skillsoft, explains, “We refer to them as ‘power skills,’ because, without them, people’s technical skills aren’t running on all cylinders.”

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